1. Who We Are
YAVEX Technologies ("we", "us", "our") is a digital services company operating from Tamil Nadu, India. We provide website design, web development, and graphic design services through our website www.yavextech.in. Contact details: • Email: info@yavex.in • Phone/WhatsApp: +91 99437 08329 • Website: https://www.yavextech.in
2. Information We Collect
We collect information in the following ways: • Contact Form: Name, phone number, email address, company name, service interest, budget range, and project details that you voluntarily submit. • WhatsApp / Email: Messages and information you share when contacting us directly. • Analytics: Anonymised data via Google Analytics 4 — page views, device type, browser, approximate location (city level), and session duration. No personally identifiable information is collected via analytics. • Cookies: Essential cookies for website functionality and analytics cookies (Google Analytics). See our Cookies section below. We do not collect sensitive personal information such as financial data, government ID numbers, or health information.
3. How We Use Your Information
We use the information you provide to: • Respond to project enquiries and provide custom quotes • Deliver the services agreed upon in our project agreement • Send project updates, milestone reviews, and delivery notifications • Issue invoices and payment receipts • Improve our website and services based on usage patterns • Comply with applicable legal obligations We do NOT: • Sell your personal data to any third party • Use your data for unsolicited marketing without your consent • Share your information with advertisers
4. Legal Basis for Processing (DPDP Act 2023)
Under India's Digital Personal Data Protection (DPDP) Act 2023, we process your personal data on the following grounds: • Consent: You voluntarily provide information through our contact form or by messaging us directly. • Contractual Necessity: Processing is required to fulfil the project agreement between us. • Legitimate Interest: Analytics data to improve our website experience. You may withdraw your consent at any time by contacting us at info@yavex.in.
5. WhatsApp Communication
When you contact us via WhatsApp, your messages and media are subject to Meta's Privacy Policy in addition to ours. We use WhatsApp solely for business communication — project discussions, updates, file sharing, and support. We do not add clients to broadcast lists without explicit consent.
6. Cookies
Our website uses the following cookies: • Strictly Necessary Cookies: Required for the website to function properly. Cannot be disabled. • Analytics Cookies (Google Analytics 4): Anonymised data about how visitors use our site — pages visited, time spent, device type. This data is aggregated and never personally identifiable. You can disable analytics cookies by adjusting your browser settings or using Google's opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. Disabling cookies will not affect your ability to use our website.
7. Data Storage & Security
• Contact form submissions are sent directly to our email (info@yavex.in) via secure encrypted transmission (TLS/SSL). • We do not store form submissions in a third-party CRM database unless a specific tool is in use, in which case it will be disclosed. • Project files and communications are stored securely and accessible only to our team. • We implement industry-standard security measures including SSL encryption, secure headers, and access controls. • We retain your data for the duration of our business relationship and for a period of 3 years thereafter for legal and accounting purposes.
8. Your Rights Under DPDP Act 2023
As a data principal under the Digital Personal Data Protection Act 2023, you have the right to: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete personal data. • Erasure: Request deletion of your personal data, subject to legal retention obligations. • Grievance Redressal: Raise a complaint about how we handle your data. • Nominate: Nominate another person to exercise these rights on your behalf. To exercise any of these rights, email us at info@yavex.in with "Data Rights Request" in the subject line. We will respond within 30 days.
9. Third-Party Services
Our website uses the following third-party services that may process data: • Google Analytics 4 (Google LLC) – website usage analytics • Google Fonts – font loading • Vercel – website hosting and CDN • Formspree (if enabled) – contact form processing Each of these services has their own privacy policy. We recommend reviewing them. We are not responsible for the data practices of these third parties.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child under 18 has submitted personal information to us, please contact us immediately at info@yavex.in and we will delete it promptly.
11. Data Transfers
As we use cloud-based services (Vercel, Google), your data may be processed on servers located outside India. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be notified via a notice on our website. The "Last Updated" date at the top will always reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Grievance Officer
In accordance with the Information Technology Act 2000 and the DPDP Act 2023, the details of our Grievance Officer are: Name: YAVEX Technologies (Founder) Email: info@yavex.in Phone: +91 99437 08329 Response time: Within 30 days of receipt of complaint
14. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data: YAVEX Technologies Email: info@yavex.in Phone/WhatsApp: +91 99437 08329 Website: https://www.yavextech.in Location: Tamil Nadu, India
Have questions about your data?
Email us and we'll respond within 30 days.